Feature requests

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  • Option to turn off search bar on services

    Search disable

    Boris Gefter

    4

  • Include also the " {{customer-name}} " in the services booked in the calendar

    That displays in calendars and confirmation emails

    Boris Gefter

    0

  • Zoom recording placeholder is live

    https://get.cogsworth.com/help/zoom-meeting-recording-place-holder

    Boris Gefter

    0

  • Copy dates to clipboard - Plain Text Version

    The current feature for creating adhoc meetings is awesome.... But my helpdesk software doesn't format the HTML well. I'd love to see a plain text version of this feature.

    Mike H
    #Improvement

    0

  • Show a Month View of a Calendar when Booking

    Currently, the booking calendar just shows the next available days. We can see our clients making mistakes with this design. It doesn't feel like a true monthly calendar. For example, it would be good if we could choose to show a true month or week view. Attached is an example of a month view.

    Amelia H
    #Improvement

    4

  • Service hours/days can be controlled via calendar (like staff and business can)

    This would be a powerful feature to address various business issues... Mine: I have virtual appointments, as well as in-person. When I'm traveling, I want to disallow bookings of my in-person services. Any service business: I'm short staffed several sporadic days over the next 6 weeks, so I don't want to accept any appointments for Service X on those particular days (even though I have staff that can do Service X)

    Brian T N

    1

  • Unique questions per service

    Some of our services require additional information but we don't ask it in the form because there are more questions that don't need that information. It would be great if we could ask different questions for different services.

    Peter
    #Improvement

    1

  • Ability to link directly to categories

    https://get.cogsworth.com/help/how-to-group-your-services-into-categories

    Boris Gefter

    2

  • Exclude Company Logo on Booking Page

    Currently, when you use the embed, it includes the company logo. So you have to upload a blank image to remove it. But then it removes the logo from Emails. I'd like to have the option to be able to exclude the company logo on the embedding so branding can remain on the emails etc.

    Chet N
    #Improvement

    5

  • Service level buffers

    Ability to set buffers at service level

    Boris Gefter

    3

  • Create conditional logic for forms

    If someone responds one way to a question then direct them to another question or calculate something

    Boris Gefter

    0

  • Cancel a Meeting that has Started

    Right now, it is not currently possible to cancel a meeting once it has been started. The disadvantage to this is if the client doesn't show up, which means you can't cancel before the meeting, there is no way to accurately reflect this in the system. This means any post-event notifications that are sent are incorrect. Can you please make it possible to cancel an event after it has started?

    Amelia H
    #Improvement

    1

  • Bypass Appointment Scheduling

    Sometimes I’m manually setting appointments and I know I have it blocked out but I choose to let someone make an appointment which i manually add. Would love an option I can check to acknowledge in bypassing the settings to choose anytime on my calendar I want.

    Chet N
    #Improvement

    0

  • Include Post-Appointment Follow-Ups in the Business Notifications

    It would be beneficial if the Post-Appointment Follow-Ups were included in the Business Notifications to ensure they were sent, especially as we are testing a new format. It would also be helpful if we could see exactly what was sent to ensure the content is correct.

    Amelia H
    #Improvement

    0

  • Edit an Existing Coupon

    There may be times where we need to extend the expiry date or amount of the coupon. It would be helpful if you could edit the coupon. But it would be good to keep the coupon code locked so that can't be changed.

    Amelia H
    #Improvement

    0